Frequently Asked Questions

Find answers to common questions about Tendercare's healthcare solutions

Capsule is a healthcare management software designed to streamline clinical workflows, including patient registration, appointments, medical records, and billing.

When you open the application, the login screen will appear. Enter the username and password given by your system administrator to access the system.

The Home Page serves as the central navigation hub, allowing users to access:

  • Patient Card
  • Patient Registration
  • Patient Appointment
  • Electronic Medical Records (EMR)
  • Accounts

The Patient Card provides a quick overview of the patient's basic information, clinical history, and contact details for easy reference.

Go to the Patient Registration section to input new patient details such as:

  • Name
  • Contact Information
  • Demographics
  • Medical History

In the Patient Appointment module, you can:

  • Schedule new appointments
  • View upcoming appointments
  • Modify or cancel existing bookings

The EMR section includes:

  • Nursing and Vitals:
    • Nursing Notes
    • Previous Notes (Addendum)
  • Consultation:
    • Doctor’s Notes
  • SOAP Notes
  • Drawing Tool for clinical illustrations
  • Customized Pages tailored to specific clinic needs

Yes, Capsule allows clinics to add Customized Additional Pages to meet their specific operational or clinical requirements.

The Accounts section provides a snapshot of the patient's Running Balance, helping administrative staff track billing and payment history.

Please contact your system administrator or IT support team for password resets or login issues.